Friday, May 22, 2009

Addition of Downloadable Audiobooks from Ingram Digital

From memo: 2009-170 please read for full detail.
On June 1, BCPL will begin to offer another option for our customers to download audiobooks. We will be adding the My iLibrary downloadable audiobook service from Ingram Digital.

All staff members are encouraged to review the Ingram site and become familiar with the service. This will make it possible to discuss and promote the service to interested customers. Feel free to download audiobooks. Please do this judiciously, however. Our initial collection is not large and we want to be sure that titles are available for customers when the service is made available to the public. A link to the service is posted on the StaffNet home page now. Links will be added to BCPL’s public web site when the service is opened to our customers on June 1. The web address of the service is:
http://baltimorecpl.myilibraryaudio.com.

Summer Reading Website and Online Registration Instructions

Summer Reading Website and Online Registration Instructions can be found on the:

Help Desk Wiki
http://wikis.bcpl.net/helpdesk/index.php/Summer_Reading_Club_Software

WAN
YouthServices/SRC2009/SRC Online Registration Instructions

Have you had a chance to practice with this? If not, please do so before the official start of SRP, which starts on June 15th. A copy of the instructions are also in the information desk notebook. Thank you!

Monday, May 11, 2009

Online SRP Registration

Reminder: Although, customers can register for the Summer Reading Program beginning May 11, the program does not officially begin until June 15 and the feature for logging their reading activities online will not be available until June 15.

I put a copy of the registration instructions in the information notebook. Please read this and familiarize yourself before the program starts on June 15th. Thanks.

Friday, May 8, 2009

Better World Books

From Jo Pinder:

"I have been asked where our DVDs and CDs are being sold, since BetterWorldBooks.com does not list media. Better World Books listed this material for sale on Amazon and Half.com. They hope to offer this material on their website in the future."

If a customer is searching for a specific item on Amazon or Half.com and they want to buy a used copy, if they click on the link it will list all of the sellers' names. This is where you can see if it's being sold by Better World Books. - Erin

Thursday, April 23, 2009

Staff Pictures

I'll be taking pictures of staff probably throughout the months of April and May. It's for the staff directory in ESS, it will only be available to staff through the Intranet. I got most of the CAs and full time staff, so if I haven't taken your picture, I will be asking you to take it soon. Thank you.

Tuesday, March 31, 2009

SRP Volunteer Registration

Summer Reading Volunteer Registration starts on Monday, April 6th and ends
April 17th.

The registration packets and sign up sheet will be on the file cabinet behind the information desk. Please follow this procedure:

1. Fill out the registration sheet completely.
2. Give the student a registration packet. Each packet is numbered. The packet number should match the number on the registration sheet.
3. If taking a phone registration, set aside the packet with the student's name on it and instruct him/her to pick it up before our orientation.
4. If they can't make it to our orientation or training, there are alternate dates available at other branches. This sheet is on the same clipboard as the registration sheet.
5. If they are volunteering here, but attending a different orientation or training date elsewhere, please tell them to return all paperwork to Arbutus.

Our orientation is on Wednesday, May 13th 7-8:30PM (parent & child must attend)
Our training session is on Wednesday, May 27 6:30-8:30PM (child only)

Tuesday, March 17, 2009

Materials Availability Survey

We will be conducting a Materials Availability Survey during the week of 3/23 (Next Monday) or until we get 200 responses. As customers enter a volunteer will give a brief explanation about the survey then ask them "Are you going to be looking for books, CDs, or magazines on this visit?". If they answer yes, then the customer will be given a Did You Find It? survey form to fill out. They can fill this form out at any time during their visit. There will be a tray by the exit door where customers can return completed forms. There will also be a small sign on the front cafe table letting customers know about the survey along with some chocolates.

Diana and Sharyn have added the survey to the desk schedules. Volunteers, please make note of this on the schedule and know when your shift begins.

Thank you