Saturday, April 26, 2008
Video Games
Please note: all our video games are now being sequestered. All the games are now in a long plastic container underneath the checkout computer at the circulation desk. It is very important that when you help customers check out video games to make sure that the barcode matches. When they are returned, we take the games out of their cases and put them back in the plastic container in rough alphabetical order according to the game format.
Tuesday, April 22, 2008
BCPL.NET Shutdown
BCPL.NET's last day of business will be June 30, 2008. No accounts will remain functional after this date.
Customers have been notified of this fact by email and mail.
Please refer customers to the BCPL.NET Accounts Desk at 410-887-4172 if they have any questions you can't answer.
Customers have been notified of this fact by email and mail.
Please refer customers to the BCPL.NET Accounts Desk at 410-887-4172 if they have any questions you can't answer.
Tuesday, April 8, 2008
Meeting Room Booking
In the event that this should ever come up, please be aware of the following:
All customers wanting to reserve a BCPL meeting room should be referred to the Interlibrary Loan Department at 410-887-6109. Information about Meeting Room Policy can be found on Staffnet/Departments/Interlibrary Loan/Meeting Room Policy
In the rare cases that a group appears at a branch and wants to rent a meeting room immediately, branch staff should use the following procedure:
1. Check to see if the meeting room is available.
2. Give the customer a copy of the meeting room policy to read and sign
http://www.bcpl.info/libpg/lib_meetingroom.pdf (copy and paste into the address bar in a new browser)
3. Take the appropriate payment for the room. The costs are listed on the meeting room policy
4. Payment should be rung into the cash register as miscellaneous. “Meeting Room Booking” should be indicated on the cash report as a record of the transaction. (please let circulation know this)
5. Send meeting room booking form with signature in Delivery to the Interlibrary Loan Department.
When a customer books a meeting room at the last minute, the staff member taking the booking and payment should explain that meeting rooms are to be booked through the Interlibrary Loan Department, two weeks in advance to guarantee availability. We are occasionally able to make an exception but our meeting rooms are well-used and often reserved.
All customers wanting to reserve a BCPL meeting room should be referred to the Interlibrary Loan Department at 410-887-6109. Information about Meeting Room Policy can be found on Staffnet/Departments/Interlibrary Loan/Meeting Room Policy
In the rare cases that a group appears at a branch and wants to rent a meeting room immediately, branch staff should use the following procedure:
1. Check to see if the meeting room is available.
2. Give the customer a copy of the meeting room policy to read and sign
http://www.bcpl.info/libpg/lib_meetingroom.pdf (copy and paste into the address bar in a new browser)
3. Take the appropriate payment for the room. The costs are listed on the meeting room policy
4. Payment should be rung into the cash register as miscellaneous. “Meeting Room Booking” should be indicated on the cash report as a record of the transaction. (please let circulation know this)
5. Send meeting room booking form with signature in Delivery to the Interlibrary Loan Department.
When a customer books a meeting room at the last minute, the staff member taking the booking and payment should explain that meeting rooms are to be booked through the Interlibrary Loan Department, two weeks in advance to guarantee availability. We are occasionally able to make an exception but our meeting rooms are well-used and often reserved.
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