Thursday, June 18, 2009

Cash Extravaganza



Customers are coming in and asking for help in logging their lottery ticket numbers, if you're able, please help the customer with this to the best of your ability.




1.Go to http://www.mdlottery.com/lucky/
2.On the right hand side you will see two options, one to enter lucky code and another to enter the coupon number, click on the appropriate one. This will redirect you to a form that needs to be filled out
3.The numbers can be found on the tickets that they hand you
4.Unfortunately, it does not save their information, so if they have multiple tickets you''ll have to enter their information each time. Please use your best judgement as to whether you can do this for them or not.

Cassettes be GONE!

FYI: ALL cassettes have been removed from the public floor.

Anime DVDs

The Anime DVDs have been moved to the red wire rack in YA. The collection team made this decision to make them more visible and appeal to the age group that it's targeted towards, thereby increasing the circulation for them. I've posted a sign saying there is a fee to borrow them, so that customers do not think that it's free. It reads" Anime DVDs $2.50 per dvd for 2 nights. Mondays and Wednesdays 2 for 1.

Saturday, June 13, 2009

Dear Reader

This is from memo 2009-184:

On Monday, June 15, we will make the Dear Reader service available to customers through the BCPL web site.

Dear Reader is a service that will allow us to provide four additional readers advisory features for our customers:
• E-newsletters. Customers will be able to subscribe to monthly e-newsletters that highlight selected titles in 21 different genres including new and bestselling fiction and nonfiction, mystery, romance and science fiction.
• Online Book Clubs - Customers can subscribe to one or more of 12 online book clubs featuring genres including fiction, nonfiction, romance, and teen. New titles are selected each week and customers receive five daily emails (Monday through Friday) with selections from the book. The goal is to give customers enough of a taste of the book to encourage them to check it out from the library.
• Next Good Book - Customers can set up a profile which will allow them to make and share comments about titles that they have read in an online forum.
• Book Lists - The Dear Reader service also includes a large number of prepared online book lists. These include best seller and award lists. Each of those include cover art for each title, a summary and links directly into the BCPL catalog.

The first two features allow us to reach out to customers by delivering book recommendations directly to them via email. The others allow us to provide a richer experience for customers who visit our web site.

When the service is made available for customers on June 15, we will also launch a redesigned Books and More section of our web site. These pages have been substantially edited to offer greater visual appeal and to take advantage of the pre-constructed book lists that Dear Reader provides. The Books and More menu on the left side of each page will be updated to reflect the changes to this section of our site.

Please become familiar with the new Books and More pages and sign up for one or more of the Dear Reader newsletters or book clubs. By gaining knowledge of these new features we will be able to demonstrate and recommend them more enthusiastically to our customers.

Videogame Circulation Procedures

This is from memo 2009-185:

Beginning July 1, 2009, BCPL will provide videogames to customers through the Hold process only. We will not have videogames on shelves in any branches. After July 1, 2009, all videogames owned by BCPL will be housed in Information Services in the Administrative Offices. Customers may obtain videogames by placing a Hold using CARLWeb, Aquabrowser or at the Information Desk. Information Services will be checking Router daily to fill Holds and will send the items to the requesting branch. There will be no fee for the reserve unless it is a Book Ahead item. The Not Picked Up fee of $1.00 will apply. The loan period is still 7 days and can be renewed once as long as there is no hold on it.

Information Services is developing a webpage (www.bcpl.info/videogames) that will go live on July 1, 2009. Using this webpage, a complete search of all videogames owned by BCPL can be browsed and Holds can be placed. There is still a limit of 3 videogames per library card. Please familiarize yourself with this webpage as soon as possible after July 1.

For Arbutus only
There is still a possibility of theft for these items from the hold shelf, so we will still be keeping the games behind the desk once they come in for the customers(as discussed at the circulation meeting). Carolyn will post a sign on the hold shelves alerting customers to this. Any questions, ask Carolyn or Ann.

Wednesday, June 10, 2009

Catalog and Label Changes Come July 1st

1.Subject searches can now be conducted for award winners using the terms Caldecott, Newbery, Coretta Scott King, and Printz. This excludes Black Eyed Susans.

2.Databases are being added into the catalog (format is "website") with the generic call number "Database." Customers will be able to click on the link, enter their validation, and move right into subscription databases.

3.Short Stories anthologies will feature call number " (Y) Short Stories" followed by the first three letters of the main entry. Catalog work will be done centrally and retrospective relabeling will be done.

4.The call number "GAME NINTEN" will be retired and replaced with "(J) GAME Wii A - Z" due to the popularity and brand recognition of Wii over its parent company Nintendo. Cataloging will handle the changes and labeling will be done retrospectively.

5.The new designation "J DVD Series A - Z" (patterned on the DVD SERIES collection, but think Backyardigans, Sesame Street, etc.) will be established and the loan period will be extended to 7-days although the rental fee will still apply. Current fiscal constraints do not allow us to eliminate the fee at this time. A new sticker is being developed that will help customers determine which DVDs cost money.

Customer Suggestion Forms

The customer suggestion forms have been removed from the information desk. For now, if there is a new title that our customers would like us to order, please fill out the green MIC.