Saturday, March 14, 2009

Black Display or No Image on Display

1. Make sure the computer and display are on. The power button on the computer should be lit and green. The power button on the display should be lit and either amber or green.

2. If the power is switched on on both the display and computer, then make sure the display input is set to either Auto Detect or Digital. To do this press the input selection button until either the words Auto Detect or Digital appear on the screen. The input selection button is located on the right side of the display. It is the third button down. After pressing the button it may take a few seconds before an image appears on the display.

3. If the input setting is correctly set then check the brightness and contrast to make sure they were not turned all the way down. To check contrast and brightness:

Press the Contrast / Brightness button on the display. This button is the top button on the right side of the display.
On the screen, you should now see two columns: Brightness and Contrast. If the brightness and contrast are set to 0 then adjust them by using the buttons on the right side of the display (you should see an up and down arrow).

4. If there is still no image on the display then check the signal cable to make sure it is connected securely. The signal cable has a white plug on either end. One end is connected to the rear of the display at the bottom. The other end of the cable is connected to the left side of the computer.

5. If none of the above resolves the issue, then contact the Help Desk at x3000.

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